Frequently Asked Questions
Everything you need to know about A Final Message
Our service is a message delivery service for those who wish to ease the emotional strain on loved ones in the event of their unexpected death. The message can include a personal sentiment along with important information that will minimize the headaches and messiness that often accompanies shutting down one's life. Give your loved ones the gift of peace as they grieve your passing. The last thing you want is for them to fight legal battles, face financial strain, and guess what you would have wanted.
You write messages to loved ones with important information such as contact information of your wealth manager, insurance agent, or even your pet sitter. These emails are stored privately until they're sent. Our service will check in with you at a regular interval of your choice. If you don't respond by clicking on a link, we will check in two more times with 7 day intervals before we verify your death and deliver your messages.
The number one regret of people who don't plan for their death often revolves around leaving behind a burden for their loved ones. Our service is for anyone who wants peace of mind knowing that they have made arrangements that would ease both emotional and financial burden by providing important information and a last message to loved ones.
We offer a subscription service that costs $19.95 each year for unlimited messages, regular check-ins controlled by you, and a secure login service for you to manage and update your information at any time. Your subscription starts only after a 30-day FREE TRIAL period, meaning that when you sign up, your credit card will not be charged and only after 30 days of unlimited use and testing check-ins.
Your Peace of Mind is Our Priority! At A Final Message, our mission is to create a product that will provide peace of mind for both you and your loved ones. Thus when you sign up, your credit card will not be charged and you can use the service with no restriction, including the check-in feature for 30 days. If you do not cancel your membership by emailing care@afinalmessage.com within the 30-day free trial, then your credit card will be charged the $19.95 annual fee. Try our service risk free!
To ensure that your messages are completely secure, we only store your messages on our servers. We do not save your messages after they are sent and you can delete them by logging into your account any time.
Your trust means everything to us. We use strong security measures to protect your data, and we will never share or sell your information.
Yes, you can cancel your service at any time and we will delete all your data once your account has been terminated.
You can login to your account to update your contact information any time. We will also remind you to update any changes to your contact information or your recipient's contact information every time we check in with you.
We recommend that you include a personal message along with contact information of any party that has information that can be helpful to your loved ones. Some examples include contact information for your wealth manager, insurance agent, attorneys/estate executors, and even your favorite dog sitter. Don't forget the pets!!
Yes, we take our job very seriously and want to make sure we deliver your message ONLY when we've verified that you've passed. So we will ask the recipient to confirm your death before they can read your message.
You can cancel the service at any time and we will not bill you for the next annual cycle. We will not store your information and will delete your account once it's been cancelled.
You can email us at care@afinalmessage.com. We read every message carefully, and you'll always get a thoughtful response back from a real person within 24 hours.